January 1, 2025

Thank you for shopping at C Flex Tech.

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

INTERPRETATION AND DEFINITIONS

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

DEFINITIONS

For this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to C Flex Tech.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to C Flex Tech, accessible from cflextech.com
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

YOUR ORDER CANCELLATION RIGHTS

The deadline for canceling an Order is 24 hours from the date on which You processed the order.

To exercise Your right of cancellation, you must inform Us of your decision using a clear statement. You can inform us of your decision by:

• By email: info@cflextech.com

We will reimburse You no later than 14 days from the day on which We receive your cancellation notice. We will credit the same means of payment as You used to pay for the order.

RETURNING GOODS

Due to the customization of each item produced, C Flex Tech does not offer returns or refunds. We cannot be held responsible for Goods damaged or lost in return shipment. We will only offer a return/refund if there has been an error on our part.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@cflextech.com

SHIPPING POLICY

Thank you for visiting and shopping at cflexemb.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24-30 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Free shipping on all orders.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs and Duties

cflextech.com handles all customs and duties to the delivery point.

Damages

If you receive your order damaged, please email info@cflextech.com to file a claim.

Please save all packaging, materials, and email images of the damaged items before filing a claim.